FAQ

Frequently Asked Questions

What should I do if my order is missing or was not delivered?

Once an order leaves our kitchen, we are not responsible for delivery delays, missing food, or undelivered orders. If your order was placed through a third-party delivery service (such as Uber Eats, DoorDash, etc.), please contact the delivery service directly to resolve the issue.

If you arranged for pickup or a personal delivery and did not receive your food, please contact us at order@delightfulcaterings.com/ 689-257-8131 immediately, and we will do our best to assist you.

📌 Please note: We do not offer refunds or replacements for missing or undelivered food due to third-party delivery issues.

Do you accept returns or offer refunds?

No, all sales are final. We do not accept returns, exchanges, or provide refunds. For more details, click here https://delightfulcaterings.com/return-refund-policy/

How far in advance should I book my catering/event services?

We recommend booking at least 2-3 months in advance to ensure availability.

Do you accommodate dietary restrictions?

Yes! We offer vegetarian, vegan, and gluten-free options upon request.

Do you deliver or provide on-site catering?

We offer both delivery and full-service catering, depending on your needs.

How do I place a catering order?

Simply visit our website or call our team to discuss your event needs.

Can I customize my menu?

Absolutely! We offer fully customizable catering options.

Do you provide serving staff for events?

Yes, we provide professional service staff for on-site catering.

Do you offer tastings before booking?

Yes, we arrange tasting sessions for large event bookings.

Write us a message

We understand the importance of approaching each work integrally.